We have designed a unique system of specialized technical support for all our Chilean customers, available through a monthly fee.
Basic
UF 3.20 / per month
- 4 visits per year
- 1 day per visit
8 Service Hours per visit
- 32 Service Hours yearly
Up to 250 km from Santiago
Plus
UF 6.40 / per month
- 4 visits per year
- 1 day per visit
- 16 Service Hours per visit
- 64 Service Hours yearly
Plus+
UF 11.90 / per month
- 4 visits per year
- 2 days per visit
- 32 Service Hours per visit
- 128 Service Hours yearly
Extended
UF 17.60 / per month
- 6 visits per year
- 2 days per visit
- 32 Service Hours per visit
- 192 Service Hours yearly
Add the Post 2019 Season Service to your annual subscription
i.e.: 1 visit x 20 Service Hours x 1 day x 1 machine =
UF 2 / additional per month
- Travelling, meals and accommodation expenses not included.
- All subscriptions are expandable.
- Prices are + taxes.
Contact us at +56-22-356-2735
or via topservice@telemet.com
With the purchase of a
New / Demo or Select PistenBully
equipment your Subscription
Plus is included at no extra cost.
We have a large number of additional services that can be included in your subscription according to your requirements:
- Engine oil change.
- Oil change for transfer box.
- Hydraulic oil change.
- Planetary oil change.
- Change of coolant.
- Engine oil filter change.
- Change of diesel filters.
- Change of hydraulic filters.
- Brake filter change.
- Change of air filter.
- Revision of levels.
- General visual inspection of equipment.
- Greasing of blade, tiller, lifting arms, bearings.
- Electrical system check.
9 hours, 2 technicians
- PB Winch unit.
- Engine oil change.
- Oil change for transfer box.
- Hydraulic oil change.
- Planetary oil change.
- Change of coolant.
- Gear oil change.
- Oil change for winch brake’s motor.
- Oil change for winch gearbox.
- Oil change turret gears.
- Adjustment of cable sensors.
- Greasing of winch moving parts.
- Engine oil filter change.
- Change of oil filters.
- Change of hydraulic filters.
- Change of brake filter.
- Change of air filter.
- Revision of levels.
- General visual inspection of equipment.
- Greasing of blade, tiller, lifting arms, bearings.
- Electrical system check.
14 Hours, 2 Technicians
- Hydraulic pressures’ measurement.
- Right and left drive pumps’ pressure.
- Checking of servos in transfer pumps, with tester.
- Servos test.
- Accessories’ pump pressure.
- Brake pump pressure.
- Third pump pressure.
- Adjustment of pressures when appropriate.
* PB equipment must be operational.
* The pressure setting can only be done if the components or pumps are in good condition.
3.5 Hours / 2 Technicians
- PB Winch Hydraulic pressure measure.
- Right and left drive pump pressure.
- Checking of servos in transfer pumps, with tester.
- Servos test.
- Accessory pump pressure.
- Brake pump pressure.
- Third pump pressure.General winch pressures.
- Adjustment of pressures when appropriate.
* PB equipment must be operational.
* The pressure setting can only be done if the components or pumps are in good condition.
5 Hours / 2 Technicians
- PB check with scanner (reference value: 7UF per machine).
- The equipment must first be brought to working temperature.
- The check consists of a reading of the control units (PLD/ADM) of the machine.
- It will detect any existing and/or stored error.
- The errors will be saved, and a report will be sent.
- It includes the relative compression of the motor, according to data provided by the motor sensors and other parameters.
* Scanner service for Mercedes and Cummings engines.
25 to 45 Minutes per machine, 1 Technician
- Compression check with compress meter (manometer) on each engine cylinder.
- Equipment must be operational (Detroit and Mercedes).
4 Hours, 2 Technicians
- Checking of wheels, hubs, axles, torsion bars.
* The machine must be mounted on supports and without tracks.
* No short axles and/or shafts will be disassembled. It is only a visual inspection.
5 Minutes, 2 Technicians
- Revision and replacement (where applicable) of rollers, hubs, axles and torsion bars.
- Includes internal hub and axle components overhaul if damaged.
- Change or cleaning of wheel hubs and bearings.
- Grease and assembly of hubs.
* Does not include spare parts or supplies.
* Equipment must be suspended and without tracks.
* Customer must provide air compressor and hydraulic press.
14 hours, 2 Technicians.
- Change of the tensioning axle bushings.
- Must have enough space available for changing the bushings.
- We need the equivalent of one machine, per side.
* Spare parts and supplies not included.
* Machine must be mounted on supports and without tracks.
6 Hours, 2 Technicians.
- Winch cable replacement and sensors adjustment.
- Customer must have a spool carrier and machinery to lift and/or change new spool.
* We need a power outlet nearby to perform welding work.
* Machine must be operational.
* Does not include winch fluid change.
9 Hours, 2 Technicians.
- Checking and repair of planetary (at Telemet workshop in Santiago).
- Both planetary will be disassembled and checked for internal damage, brake discs, “o” rings, bearings and gears.
* Checking the Planetary requires the use and/or replacement of spare parts that must be purchased by the Customer.
* Does not include spare parts or supplies.
* Valid for two (2) planetary.
* It does not include disassembling or reinstalling the planetary onto the PB unit.
9 Hours, 2 Technicians.
- Checking and repair of planetary (at Customer’s workshop).
- Disassembling of both planetary of the PB unit.
- Both planetary will be disassembled and checked for internal damage, brake discs,
“o” rings, bearings and gears. - Installation of Planetary on PB machine.
* Machine must be suspended and without tracks
* The Customer must provide a hydraulic press
* Customer support is needed to raise the planetary.
* Reviewing the Planetary requires the use and/or replacement of spare parts that should be purchased by the Customer.
* Does not include spare parts or supplies.
* Valid for two (2) planetary.
18 Hours, 2 Technicians
Work done according to PistenBully equipment maintenance guidelines.
Supplies and spare parts not included.
To perform work according to the times indicated, it is necessary that:
* Equipment is clean.
* Perform the maintenance work with machinery mounted on LifTrack or appropriate supports, or from a pit.
* Adequate work area.
* Hours of work indicated are referential.
* Shown working times do not include repairs or works that are not detailed, under each option.